Templarbit is certified according to the EU-U.S. and Swiss-U.S. Privacy Shield frameworks as set forth by the U.S. Department of Commerce regarding the processing of personal data transferred by our customers and end users from the European Union or Switzerland to Templarbit in the U.S. For this purpose, reference to the EU also includes the countries of Iceland, Liechtenstein and Norway. If there is any conflict between the policies in this Privacy Shield Policy and the Privacy Shield Principles, the Privacy Shield Principles shall govern. To learn more about the Privacy Shield program and to view our certification, please visit https://www.privacyshield.gov.
- Information collection and use
- Sharing and disclosure of information
- Choice and opt-out
- Protection of information
- Changes and notifications
- Jurisdictional issues
- Access to information; Contact us
When Templarbit receives Personal Data from enterprise customers in the EU or Switzerland and processes that Personal Data on the customer’s behalf, Templarbit acts as a processor (“Processor”). When Templarbit collects and uses Personal Data on its own behalf or otherwise makes independent decisions about how the Personal Data will be used, Templarbit acts as a controller (“Controller”). This Policy explains how Templarbit complies with the Privacy Shield Principles as a processor and as a controller.
By using our Site or Services, you are accepting the practices described in this Policy.
2. Information collection and use
Broadly speaking, we collect information in three ways: (1) when you provide it directly to us, (2) when we obtain information about you from third parties or our systems, and (3) passively through technology such as “cookies.” The types of information that we collect, and our use of that information are described below.
- Email addresses
- Telephone number
- Credit and debit card number
- Templarbit account ID and password
- Website URLs
Cookies, Web Server Logs and Other Technologies
Certain information is collected by most browsers, such as your Media Access Control (MAC) address, computer type (Windows or Macintosh), screen resolution, operating system name and version, language, and browser type and version. We use this information to ensure that the Site functions properly.
Your IP address is automatically assigned to your computer by your Internet Service Provider. An IP address may be identified and logged automatically in our server log files whenever a user accesses the Site, along with the time of the visit and the page(s) that were visited. Collecting IP addresses is standard practice and is done automatically by many websites, applications and other services. We use IP addresses for purposes such as calculating usage levels, diagnosing server problems and administering the Services. We may also derive your approximate location from your IP address.
To simply browse our Site, you are not required to provide any Personal data. However, we may gather information from cookies and similar technologies, as described directly above, for the purposes of monitoring and improving our Site and understanding and improving the effectiveness of our advertising.
To gain full access to our Site and Services, you must register for a Templarbit account. When you register for an account, we collect Personal data such as the following:
- Your name, company name, location, email address, phone number, and account password, to set up your account
- Your IP addresses, devices, and locations used to access Templarbit, which will be linked to your account for fraud detection/prevention purposes
Our Site and Services are directed to the general public. We do not knowingly collect Personal data from children under 13 years of age.
We may use and disclose information that is not Personal data for any purpose, except where we are required to do otherwise under applicable law. In some instances, we may combine non-Personal data with Personal data. If we do, we will treat the combined information as Personal data as long as it is combined.
We will take reasonable steps to ensure that Personal Data is reliable for its intended use, accurate, complete and current for as long as long as we retain it. We will not use the Personal Data for a purpose that is incompatible with the purposes for which it has been collected or subsequently authorized by you. We will also retain Personal Data about you in a form identifying or making you identifiable only for as long as it serves a purpose of the data processing.
3. Sharing and disclosure of information
We may disclose your Personal data to law enforcement, government officials, or other third parties if we believe necessary or appropriate: (i) to respond to a subpoena, court order or other legal process, (ii) to comply with laws, statutes, rules or regulations, (iii) to prevent physical harm or financial loss, to report suspected illegal activity, or to investigate violations of our Terms of Service.
In addition, in the event of a merger, acquisition, reorganization, bankruptcy, or other similar events, any information in our possession may be transferred to our successor or assign.
4. Choice and opt-out
We may occasionally email you with information about offers or new services. You can opt-out of these marketing email communications by replying with unsubscribe in the subject line, or via an unsubscribe link included in such communications. However, you will continue to receive certain email communications related to your account including information regarding transactions and your relationship with Templarbit.
In accordance to the Privacy Shield Frameworks, you have the right to access, correct or delete your personal data. In case you would like to do so, please contact us via our contact form. Additionally, you may contact us to discuss specific options to limit the use and disclosure of your personal data. Please bear in mind however, that some data might be required to make use our services.
5. Protection of information
Although no data transmission can be guaranteed to be 100% secure, we take reasonable steps to protect Personal data. Templarbit maintains reasonable administrative, technical, and physical procedures to protect information stored in our servers, which are located primarily in the United States.
6. Changes and notifications
7. Jurisdictional disclosures
The Site and Services are controlled and operated by us from the United States and are not intended to subject us to the laws or jurisdiction of any state, country or territory other than that of the United States. As mentioned above, in some cases, we might be required to disclose personal data in response to lawful requests by public authorities, including to meet national security or law enforcement requirements.
Your Personal data may be stored and processed in any country where we have facilities or in which we engage service providers, and by using the Site and Services you consent to the transfer of information to countries outside of your country of residence, including the United States, which may have data protection rules that are different from those of your country. In certain circumstances, courts, law enforcement agencies, regulatory agencies or security authorities in those other countries may be entitled to access your Personal data.
8. Access to information; Contact us
Additionally, if you perceive your complaint not to be resolved by our response, you additionally have the option to contact the following independent dispute resolution body: JAMS Foundation. The aforementioned body is an alternative dispute resolution provider based in the United States and will provide you with appropriate recourse free of charge using the following link: https://www.jamsadr.com/eu-us-privacy-shield
In addition, if your complaint is not resolved through these channels, under certain conditions a binding arbitration option may be available before a Privacy Shield Panel. For additional information, please visit: https://www.privacyshield.gov/article?id=ANNEX-I-introduction
You may revoke your consent to the processing of your data at any time by sending an email to our contact form. You may ask us at any time for information about any personal data we hold about you, or ask us to correct or delete that information.
We are subject to the investigatory and enforcement powers of the Federal Trade Commission with respect to Personal Data received or transferred pursuant to the Frameworks.